Privacy Policy

Effective Date: 2025/05/13
Last Updated: 2025/05/13

LostiFind ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Camera and Image Data

• We use your device’s camera to capture photos of items.
• These images are uploaded to secure cloud infrastructure hosted on Microsoft Azure for processing and analysis.

b. User-Submitted Content

• Photos and descriptions you provide are used to identify and list items.
• These submissions are also used to match items with their rightful owners or recipients.

c. Identity Verification

• We collect personal details to verify family identities and staff users.
• This data is used only to operate the application and ensure data consistency.

d. Generative AI Analysis

• We use generative AI models hosted on Azure to generate descriptions, tags, and metadata from images and user content.
• We also use AI to compare lost item reports with found listings for intelligent matching.

e. Device and Technical Information

• We may collect information such as device type, OS version, app version, IP address, and diagnostic data.

2. How We Use Your Information

• To capture and analyze item photos using AI.
• To identify, list, and match items with intended recipients.
• To ensure data consistency and account accuracy.
• To verify family and staff identities.
• To maintain and improve the functionality and security of the App.

3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data only under the following limited circumstances:

• Cloud Processing: Images and text are processed securely via Azure services.
• Service Providers: Trusted vendors may access data solely to help deliver our services under confidentiality agreements.
• Legal Compliance: We may disclose data when required by law or in response to lawful requests.

4. Data Security

We use industry-standard security practices, including encryption, to protect your data from unauthorized access or misuse.

5. Data Retention

We retain your data only as long as needed to provide our services or comply with legal obligations. You may request data deletion at any time.

6. Your Rights and Choices

• Access and update your personal information
• Request deletion of your personal data
• Withdraw consent where applicable

To exercise these rights, please contact us at support@netkinetix.com.

7. Children’s Privacy

This App is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has submitted data, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted within the App and noted by the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

LostiFind
Email: support@netkinetix.com
Address: 3823 Creekside Ln, Holmen, WI 54636